Skill Development Center

Please work your way through these Skill Development items so you will be ready to accept an assignment.  This section will help you understand exactly what we expect from our shoppers so there will be no surprises or disappointments later.  Working through this area will also save you time and energy, which means you will be a more profitable shopper.  

• Best Practices
• Do's & Don'ts
• How to Write a Great Report for The Secret Shopper Company

• Secret Shopper Qualification Quiz
• Quiz Answers

• Sample Shop Form
• In order to continue your education, be sure to check out Melanie Jordan's column "Ask the Coach".  Look for the owl.              

Shopper Resources

• Ask the Coach    This is an excellent resource for new shoppers.  Expert shopper Melanie Jordan writes a column monthly.
• Links for Shoppers    About a dozen key links for shopper and advice.
• National Center for Professional Mystery Shoppers Code of Conduct    A must for the serious mystery shopper on how to act with integrity in all areas of the industry.